for
naomi thulien, researcher, nurse practitioner and co-founder of
breakwater clinic, a toronto clinic serving young women who have experienced homelessness, trauma-informed care starts with recognizing how experiences of trauma can shape a person’s relationship with healthcare.
thulien spent 13 years working at covenant house toronto crisis shelter, where she saw firsthand how trauma, homelessness and barriers to healthcare could intersect with young people. she said her experience there, along with her research on youth transitioning out of homelessness, ultimately led her to create breakwater clinic in 2021. the clinic provides free, trauma-informed primary care to young women who have experienced homelessness.
at breakwater, thulien has built the clinic around the needs she saw in her work, offering services including sti testing and treatment, birth-control counselling, gender-affirming care and cervical cancer screening.
“whatever i can do, when i see you in the clinic, from the minute you walk in the door, to make you feel safe, in control and empowered—that’s what trauma-informed care means to me,” said thulien.
she explains that trauma-informed care also means giving patients control over their care, helping providers meet them where they’re at. thulien offers a range of options and allows them to decide what they feel comfortable with.
for example, a patient may decline bloodwork or a swab but feel comfortable taking medication instead. rather than insisting on the full recommended course of testing, thulien said she works with the patient to determine what they are comfortable doing that day, with the possibility of revisiting other options later.
“the goal is to leave the door open and keep the patient connected to care,” said thulien.