an expert in online security says consumers need to be vigilant to avoid online scams as they head into black friday and cyber monday shopping.
larry zelvin, head of the financial crimes unit at bmo financial group, said shoppers are at risk due to the growing level of threats, many powered by artificial intelligence.
black friday falls on nov. 28, but many companies are already offering sales.
“ai has made scams more convincing and harder to detect,” said zelvin in a news release. “fraudsters can now mimic trusted brands and voices with alarming accuracy. consumers need to be more skeptical than ever.”
while consumers should always be aware of potential online scams, the rush to get the best deals during this high-traffic shopping period makes people vulnerable to fraudulent activity.
in canada, more than two million consumers have been scammed during past black friday or cyber monday events.
during u.s. thanksgiving-cyber monday in 2024, 2.6 per cent of online transactions were flagged as fraudulent, a 51 per cent increase year over year in canada.
here are a few ways to avoid being the victim of a scam while shopping online.
black friday and cyber monday are busy online shopping days. should i be concerned year round?