“we appreciate your patience and understanding as we continue to build a strong and inclusive co-op community,” the email read.
the applicant says she was stunned when a subsequent email 11 days later informed her that rent for the co-op unit would be raised to $2,430. “we understand this may differ from the information previously provided, and we sincerely apologize for any confusion this may have caused,” the email read.
“we had a written offer, booked movers, arranged insurance and sold belongings based on the original agreement,” said the applicant.
another tenant who faced the same last-minute rental increase notice told postmedia via email that, “we felt like we won the lottery when we got our welcome email on oct. 17 confirming our acceptance.
“we replied immediately, asking when we could sign the agreements. the board told us paperwork would be finalized by oct. 27. we booked a move-in date for nov. 8 and even hired movers. then, at the end of the day on oct. 27, we received an email saying our housing charge had jumped nearly 70 per cent.”
the applicant said, “we feel taken advantage of and completely misled.”
firstservice residential, which manages ashley mar, confirmed by email that some applicants saw an increase in their monthly rental rate, ranging from eight to 22 per cent, to ensure compliance with canada mortgage and housing corp. program requirements.