bclc is governed by player health standards that set out strict guidelines on how problem gambling is identified and managed, davis said. that includes allowing players to set limits and budgets on how much they gamble and the ability of a player to choose to take a short- or long-term break from gambling. bclc has dedicated gamesense advisers available to talk to players, while the province offers problem gambling programs and services that including counselling.
there are also protocols to prevent minors from gambling online, davis said. players must provide their date of birth and address, and that information is checked against the credit monitoring site equifax.
bclc is also working on implementing biometric recognition technology, he said.
sports betting has been a major driver in the soaring revenue experienced by bclc’s electronic gambling platform, which it calls egaming. egaming brought in $293 million for bclc in the 2021-22 fiscal year, accounting for 22 per cent of the crown corporation’s net income of $1.3 billion.
egaming, according to bclc, had “unprecedented growth” during covid-19, which mitigated some of the revenue lost when casinos were closed.
“playnow.com sustained the majority of revenue growth experienced during casino closures in fiscal 2020-21 and continued to grow through strategic initiatives such as the successful launch of single-events sports betting,” the 2021-22 annual report said.