they’re also excessively flattering and, like the chatbot “noah,” can unhelpfully collude against treatment, he said.
once a person’s delusional beliefs are amplified, “it crosses a threshold that makes people take actions in real life to endorse those beliefs, and that’s when it becomes really risky,” he said.
young people can be fiercely private about their chatbot use. “but when we get a glimpse of these interactions, in some cases, we see the same delusional thinking being accepted and amplified by the ai system,” palaniyappan said.
it’s like a rare phenomenon known as folie à deux, french for “madness of two,” or shared delusional disorder, where two closely related people, like twin sisters, experience the same psychotic beliefs and delusions. one person adopts the other’s delusional thinking.
“the solution is separation: they’re physically separated,” palaniyappan said. “if one person goes and lives with someone else for a while, the delusions slowly die off.”
the same approach is the best solution for chatbot psychosis, palaniyappan said, though it’s “easy to say, and not so easy to do.” one tactic is treating heavy ai engagement like any addiction and replacing the problematic “substance” with something equally physiologically important, he said. “getting these young people in social therapy, engaging them with peer support workers” can help build social skills and human relationships and reduce their isolation.
doctors can also help people understand ai isn’t a conscious entity, he said.
psychiatrists have a duty to protect patient confidentiality, but they also have a duty to act if the person is at risk of self-harm or harming others.
but ai is uncharted territory, palaniyappan said. someone posting threatening information on social media is one thing. conversations with chatbots are private, not public, and doctors can’t access the data.